Privacy Policy

Effective Date: December 1, 2024

Global Guard Inc. ("we," "us," "our") is focused on respecting your privacy and safeguarding the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, globalguard.tech, or utilize our services. These services include the provision of informational cards for medical needs, emergency contacts, allergies, and customized cards. Based in California, USA, we operate internationally and comply with applicable data protection laws.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us. This may include:

- Contact Information: Your full name, postal address, email address, and phone number.
- Payment Information: Secure payment card details, such as credit card numbers and billing addresses, processed through PCI DSS-compliant payment gateways.
- Order Information: Details related to your purchases, including product choices, quantities, customization options, and delivery instructions.
- Custom Card Information: Information you provide for creating custom cards, which may include:
  - Medical Information: Allergies, medical conditions, and dietary restrictions.
  - Emergency Contact Information: Names, phone numbers, and relationships of your emergency contacts.
  - Additional Personal Information: Any other details you specify that are important for your well-being.

Non-Personal Information

Automatically collected information when you interact with our site, includes:

- Technical Information: Your IP address, browser type, operating system, device type, and unique device identifiers.
- Usage Data: Information about your interactions with our site, including pages visited, time spent on each page, clickstream data, and referring URLs.

Cookies and Tracking Technologies

We utilize cookies, web beacons, and similar technologies to track the activity on our service and store certain information. Cookies are small data files stored on your device that help us recognize you, track your interactions, and enhance your experience. You can control the use of cookies through your browser settings but disabling them may affect the functionality of our site. For more information, please view our cookie policy.

How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Improve Our Services: To process your orders, customize and deliver products, and enhance the quality of our services.
To Communicate with You: To send you information about your orders, updates on our services, newsletters, and promotional content (with your consent).
To Ensure Security and Prevent Fraud: To protect against unauthorized transactions, investigate suspicious activities, and enforce our terms and conditions.
To Conduct Analytics and Research: To understand behavior, improve our website and services, and develop new products and features.
To Comply with Legal Obligations: To adhere to applicable laws, regulations, legal processes, and government requests, including data protection laws such as the GDPR and CCPA.

Sharing Your Information

We may share your personal information under the following circumstances:

With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
For Legal and Regulatory Compliance: We may disclose your information if required by law or to respond to legal processes, such as subpoenas, court orders, or government demands.
In Business Transactions: Information may be transferred in the context of a corporate transaction, such as a merger, acquisition, or sale of assets. We will notify you before your information becomes subject to a different privacy policy.
With Your Consent: We may share your information with third parties when we have obtained your explicit consent to do so.

International Data Transfers

As a global company, we may transfer your personal data to countries outside of your own, including the United States, where our data servers are located. We ensure that such data transfers comply with applicable legal requirements, including Standard Contractual Clauses under the GDPR, and provide appropriate safeguards to protect your personal data.

Your Rights and Choices

Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. You can exercise this right by contacting us at support@globalguard.tech.

• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another service provider.

Right to Erasure: You can request the deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes it was collected or if you withdraw your consent.
Opt-Out of Marketing Communications: You may opt-out of receiving promotional communications by following the unsubscribe instructions in those communications or by contacting us directly.
Restriction of Processing: You have the right to request that we restrict the processing of your personal data in specific situations, such as if you contest the accuracy of the data or object to the processing.
Right to Object: You may object to the processing of your personal data if it is based on our legitimate interests or for direct marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure server facilities, and access controls. While we take every precaution to safeguard your information, no security system is completely foolproof, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or regulatory obligations. Any material changes will be posted on our website with an updated "Effective Date" at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: support@globalguard.tech

Non-HIPAA Compliance

Global Guard Inc. is NOT a HIPAA-compliant entity, and the information shared through our platform does not receive the same level of protection as required for Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). By using our services, you acknowledge that any personal or medical information you provide is shared voluntarily, and you assume the associated risks. We strongly encourage users to carefully consider what information they disclose, as the platform does not offer HIPAA-level privacy and security protections.

Individual Responsibility and Consent

Voluntary Information Submission: You may choose to submit personal and medical information to create customized cards. This information may include details about allergies, medical conditions, or emergency contacts. By providing this information, you confirm that you do so voluntarily and with full awareness of the privacy risks. Global Guard Inc. takes reasonable steps to protect your data but cannot guarantee the same protections as a HIPAA-compliant service.
Informed Consent: By using our services and providing personal or medical information, you acknowledge and agree to the following:

You understand that our platform is not HIPAA compliant and does not follow HIPAA standards for protecting medical information.

You acknowledge that while we implement security measures to protect your information, we cannot offer the same level of protection as a HIPAA-compliant entity.

You agree that the information you provide is submitted voluntarily and with full awareness of the associated risks.

Separate Acknowledgment: At the time of checkout or registration, you will be required to explicitly acknowledge your understanding and acceptance of the non-HIPAA compliant status of our platform. This acknowledgment will be captured through a consent checkbox, separate from the general acceptance of our terms and conditions.

Data Security Measures: While we implement industry-standard security measures such as encryption and secure payment gateways, users should be aware that our platform’s security is not equivalent to that of a HIPAA-compliant service. We cannot guarantee the complete confidentiality and protection of sensitive medical information. Users are encouraged to limit the amount of sensitive data shared and utilize additional personal precautions for safeguarding their privacy.

Educational Resources: We offer a link to the official government website for HIPAA guidelines (https://www.hhs.gov/hipaa/index.html) to help you better understand the implications of sharing medical information online. We recommend visiting this website and making informed decisions about the information you choose to disclose.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices, legal requirements, or other factors. If Global Guard Inc. transitions to a HIPAA-compliant platform in the future, we may collaborate with healthcare providers, health plans, or other covered entities to handle Protected Health Information (PHI). In the event of such changes:

Future Collaboration and HIPAA Compliance: Should we begin handling PHI on behalf of covered entities, we will fully comply with HIPAA standards and regulations to ensure the privacy and security of medical information.

• De-identification of Information: Any personal or medical information provided before such a transition will be de-identified according to HIPAA's de- identification standards. De-identified information is no longer considered PHI under HIPAA, and no additional consent will be required for its use.

New Consent for Identifiable Information: If Global Guard Inc. intends to use or share identifiable PHI, we will obtain explicit consent from individuals prior to doing so.
Information Protections and Consent: We will continue to prioritize the security and confidentiality of the information provided. Any updates involving the handling of PHI or collaborations with covered entities will be clearly communicated, and new consent will be obtained where applicable.

Individuals will be notified of any significant changes to this policy. Continued use of our services after any policy updates will indicate acceptance of the revised terms. For questions or concerns about these updates or potential future collaborations, please contact us at support@globalguard.tech.

Data Ownership and Protection Statement

Global Guard Inc. retains full ownership of the data provided by individuals on our platform. Although our platform is not HIPAA-compliant, we are committed to protecting individual information in accordance with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant state and federal data protection regulations.

Data processed through Wix, the web development platform for Global Guard Inc., is not de-identified at that stage; however, any data stored or shared with third parties will be de-identified to protect individual privacy. This means that all personal identifiers will be removed, ensuring that the information cannot be traced back to individuals. This process provides strong protection for individual data, mitigating any privacy risks or concerns regarding insurance implications.

Your Data Rights: In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, delete, or transfer any personal data you have provided to us. If you wish to exercise any of these rights, you can contact us directly, and we will assist you in accessing or modifying your information. Additionally, under the California Consumer Privacy Act (CCPA), you have the right to opt-out of the sale of your personal information, the right to request deletion of your personal information, subject to certain exceptions, and the right to non-discrimination for exercising you CCPA rights. To exercise these rights, please contact us at support@globalguard.tech. Although we do not sell personal data, we respect your right to opt-out and provide a clear process for doing so. To request access to your data, make corrections, delete your information, or opt-out, please contact us through the provided channels, and we will respond promptly to ensure your data rights are respected.

Voluntary Demographic Information

At checkout, we may ask for voluntary demographic information to better understand individuals and enhance our products and services. Providing this information is entirely optional and will not affect your purchase or service.

We take your privacy seriously. While the information you provide may be linked to your purchase for internal analysis purposes, it will be kept strictly confidential and used solely for research and development. We do not share or sell demographic data to third parties. Your personal information will remain protected according to our privacy standards and applicable data protection laws.

We may de-identify and aggregate the demographic and other information you voluntarily provide for research, analytics, or business purposes. De-identified data contains no personally identifiable information and cannot be linked back to any individual. We may share or distribute this de-identified data with third parties for purposes such as improving our services, understanding market trends, conducting business research, and supporting advancements in public health. This data is used solely in aggregate form and cannot be used to identify you personally.

At checkout, you will be asked to consent to the sharing or distribution of your de- identified data via a checkbox. If you do not check the box, we will assume that you do not consent to the sharing of your de-identified data. You have the right to opt out of having your de-identified data sold or shared at any time. If you wish to do so, please contact us at support@globalguard.tech.

By providing this information, you consent to its use for improving our offerings, but you are free to decline without any impact on your experience.

Wix Security and Data Protection

At Global Guard Inc., we use the Wix platform to provide secure and reliable services. Wix has implemented a variety of security measures designed to protect the personal information you share with us. These include:

Encryption: Wix offers SSL/TLS encryption to secure data transmission. This means that when you provide personal or payment information on our site, it is encrypted during transmission to prevent unauthorized access.
Secure Payment Processing: Wix's payment systems comply with PCI DSS (Payment Card Industry Data Security Standards), ensuring that your payment information is processed securely and protected from fraud.
Data Monitoring and Protection: Wix regularly monitors its systems for vulnerabilities and cyberattacks and works to continuously enhance security measures to protect both our individuals' and visitors' data.
Third-Party Services: Wix works with reputable third-party service providers who also follow strict data protection measures. This ensures that your data remains secure even when handled by these providers.
Individual Responsibility: We encourage all individuals to create strong passwords for their accounts and avoid sharing any sensitive information on unsecured pages or via email. Although Wix offers robust security, no system can guarantee absolute protection.
Data Retention: Wix retains your personal data as long as your account is active, or as needed to provide our services and comply with legal obligations.

Intellectual Property

All products created by Global Guard Inc., including their designs, features, and functionality, are proprietary and protected under applicable intellectual property laws. Whether purchased or not, you agree to the following terms regarding the use of our products:

You may not reproduce, duplicate, reverse-engineer, or otherwise copy our products for any purpose, including commercial, personal, or educational use, without express written consent from Global Guard Inc.
You may not use the product or any aspects of its design for resale or distribution in any form.

Global Guard Inc. reserves the right to pursue legal action against any unauthorized use, replication, or distribution of its intellectual property.

For more detailed information on Wix's privacy and security measures, please refer to Wix's Privacy Policy.